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Van Halen Shop Help Center

<p>Once your order is shipped, delivery time will be determined by the method you chose:</p><ul><li>STANDARD FLAT RATE: 5-8 BUSINESS DAYS</li><li>GROUND: 3-5 BUSINESS DAYS</li><li>2 DAY: 1-3 BUSINESS DAYS</li><li>FLAT RATE INTERNATIONAL: 10-14 BUSINESS DAYS</li></ul><p>Please note, these time estimates are transit times from the date the order has shipped and are subject to delays stemming from the shipping carrier.&#xA0;</p>

Once your order is shipped, delivery time will be determined by the method you chose:. Please note, these time estimates are transit times from the date the order has shipped and are subject to delays stemming from the shipping carrier.

When will I receive my order?

Order Help

What are your instructions for washing and care of apparel?

What if the color does not look exactly the same as it does on my screen?

Size Chart

Product Information

How do I check the status of my order?

Can I combine orders?

Can I change or cancel my order?

Payment Issues

Website Security

Promotional Exclusions

Return Policy

What if my return is lost in the mail?

Is there a deadline for returning something for a refund or exchange?

How will I be refunded?

Returns and Exchanges

My order has shipped, but why does my tracking show "no results"?

My tracking information says the package was delivered, but I have not received it.

Why is my order marked Return to Sender?

Do items ship separately?

Do you ship to APO/FPO addresses?

International Standard Shipping Option

Customs, Duties & Taxes for International Shipping

Freight Forwarding Companies

Canada Shipping

International Shipping

Shipping

When will I receive my order?Updated 2 years ago