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Van Halen Shop Help Center

If your order is returned to sender for any reason such as:<ul><li style="font-size: 16px;">refused</li><li style="font-size: 16px;">unclaimed</li><li style="font-size: 16px;">not called for</li><li style="font-size: 16px;">denied due customs charges</li><li style="font-size: 16px;">incomplete/insufficient address</li><li style="font-size: 16px;">moved, no address left</li></ul>please contact us&#xA0;<a href="https://van-halen-shop-help-center.gorgias.help/en-US/contact" rel="noopener noreferrer" target="_blank">here</a>.&#xA0;

If your order is returned to sender for any reason such as:. please contact us here.

Why is my order marked Return to Sender?

Shipping

What are your instructions for washing and care of apparel?

What if the color does not look exactly the same as it does on my screen?

Size Chart

Product Information

How do I check the status of my order?

When will I receive my order?

Can I combine orders?

Can I change or cancel my order?

Payment Issues

Website Security

Promotional Exclusions

Order Help

Return Policy

What if my return is lost in the mail?

Is there a deadline for returning something for a refund or exchange?

How will I be refunded?

Returns and Exchanges

My order has shipped, but why does my tracking show "no results"?

My tracking information says the package was delivered, but I have not received it.

Why is my order marked Return to Sender?Updated 2 years ago